REFUND POLICY

REFUND policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Once you’ve returned your item(s), or when confirmation of credit is agreed, you should receive your refund within three business days.

You can always contact us for any return question 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Once you’ve returned your item(s), or when confirmation of credit is agreed, you should receive your refund within three business days. If more than 15 business days have passed since we’ve approved your return, please contact us using our contact page.