Shipping Policy

Effective Date: 05/06/2024

1. General Information

Lining Direct is committed to providing efficient and timely delivery of our custom cut products to all our customers in the UK. Please review our shipping policy carefully to understand the terms and conditions of our delivery services.

2. Order Processing Time

  • All orders are custom cut and processed within 1-2 working days from the date of purchase.
  • Orders are processed Monday through Friday, excluding public holidays.

3. Delivery Time

  • Once processed, orders are dispatched and typically delivered within 3-5 working days.
  • Delivery times may vary depending on your location within the UK and any unforeseen circumstances affecting courier services.

4. Shipping Rates

  • The website will calculate shipping rate based on weight and your location.

5. Delivery Locations

  • We deliver to all addresses within the United Kingdom.
  • At this time, we do not offer international shipping.

6. Shipping Confirmation and Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
  • You can track the status of your delivery using the provided tracking number on our courier partner’s website.

7. Delivery Issues

  • If there are any issues with your delivery, such as delays, lost parcels, or damage during transit, please contact our customer service team immediately at [Insert Contact Information].
  • We will work with the courier service to resolve any issues as quickly as possible.

8. Delivery Address Accuracy

  • Please ensure that the delivery address provided at checkout is accurate and complete.
  • Lining Direct is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

9. Missed Deliveries and Re-delivery

  • In the event of a missed delivery, our courier partner will attempt to redeliver the parcel or provide instructions for collection.
  • If a parcel is returned to us due to multiple failed delivery attempts, additional shipping charges may apply for re-dispatch.

10. Changes to Shipping Policy

  • Lining Direct reserves the right to update or modify this shipping policy at any time without prior notice.
  • Any changes will be posted on our website with the effective date of the new policy.

11. Contact Us

  • For any questions or concerns regarding our shipping policy, please contact our customer service team at info@liningdirect.com
  • We are available Monday to Friday, from 9 AM to 5 PM.

Thank you for choosing Lining Direct. We appreciate your business and strive to provide the best possible service.